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Resolved
This issue has now been resolved.
Monitoring
We have implemented a fix and are now actively monitoring.
Identified
Our team has developed a fix that is now in the review stage and undergoing quality assurance checks. We will provide further updates after the review is complete.
Identified
We have identified an issue where the orderId in a Webhook for Settled payments is being inadvertently altered. This inconsistency arises between the pending and settled webhooks, specifically observed with Hoolah. The bug affects the reliability of Webhook notifications and the consistency of payment data with Hoolah.
Our Team have identified the root cause of the issue and are working on implementing a fix.