No components marked as affected
Resolved
This incident is now resolved.
Monitoring
We have observed and addressed an issue where payments were timing out due to an external service; impacting transaction processing times, leading to delays or failed transactions.
This incident occurred today at 00:19 (UTC) and was resolved promptly by 00:22 (UTC).
We are still investigating the issue and are closely monitoring the situation to ensure stability.
We apologise for any inconvenience caused and appreciate your understanding as we work to resolve this issue.