Unable to process Worldpay and Ingenico Connect payments

Resolved·Degraded performance

We're no longer seeing any instances of this issue.

Fri, Oct 22, 2021, 04:16 PM

(4 years ago)

Affected components

Oct 22, 2021, 03:36 PM

03:49 PM

Primer Checkout

Updates

Resolved

We're no longer seeing any instances of this issue.

Fri, Oct 22, 2021, 04:16 PM

Monitoring

We've deployed a fix, everything seems to be back to normal but we're monitoring the situation.

Fri, Oct 22, 2021, 03:49 PM(27 minutes earlier)

Identified

We're deploying a fix.

Fri, Oct 22, 2021, 03:36 PM(12 minutes earlier)

Identified

We've spotted an issue processing payments through Worldpay and Ingenico Connect, we're currently deploying a fix.

Fri, Oct 22, 2021, 03:31 PM