Affected components
Primer Sandbox
Updates
Resolved
The issue has been resolved and all pending webhooks have been processed. Service levels in sandbox are back to normal. Thanks for your patience as we worked to resolve this issue.
Tue, Apr 1, 2025, 11:24 AM
Monitoring
We have fixed the underlying issue and we can already observe that webhook performance is being restored. We are monitoring it and will provide further updates shortly.
Tue, Apr 1, 2025, 11:11 AM(13 minutes earlier)
Identified
We have identified an issue that is causing degraded performance with the webhook service in sandbox, due to insufficient service resources. We're working to have it resolved promptly.
Tue, Apr 1, 2025, 11:05 AM
Investigating
We are currently investigating an issue that may be impacting webhook processing in sandbox (only). The issue seems to not be impacting payment processing in sandbox.
Tue, Apr 1, 2025, 10:42 AM(22 minutes earlier)