Resolved
We have monitored the situation for an extended period of time and can confirm that all service levels are back to normal. Thank you for your patience.
Monitoring
Observability and Monitors data is no longer stale; we're observing all service levels going back to normal. Payment details should already be up to date in the Dashboard, and we are currently monitoring the situation.
Investigating
We are currently experiencing degraded performance in our Observability and Monitors features in Sandbox. Additionally, the data displayed in these features is currently stale. Our team is actively investigating the issue and working to resolve it as quickly as possible. We will provide another update as soon as more information becomes available. Thank you for your patience and understanding. Please note that Production is not impacted.