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Intermittent checkout failures
Resolved·Degraded performance

All services are within normal levels.

Thu, Sep 17, 2026, 06:04 PM
(1 month ago)
·
Affected components
Sep 17, 2026, 05:46 PM
06:04 PM
Primer Checkout
Updates

Resolved

All services are within normal levels.

Thu, Sep 17, 2026, 06:04 PM

Monitoring

Between approximately 17:01 and 17:18 UTC on September 17, 2026, some merchants experienced errors loading the Primer checkout.

During this window the checkout could fail to render, resulting in failed or reduced payment volumes for affected merchants. The issue has been fixed.

Thu, Sep 17, 2026, 05:46 PM(17 minutes earlier)