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Alma degraded performance
Monitoring

Alma is currently experiencing a global outage, which started at around 14:37 UTC. Alma payments processed through Primer may fail or time out during this period. No other payment methods or processors are affected. Payment processing and settlement services are not impacted.

We are monitoring the situation closely and will provide further updates as soon as more information becomes available.

Fri, Nov 6, 2026, 10:32 AM
(25 minutes ago)
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Affected components

No components marked as affected

Updates

Monitoring

Alma is currently experiencing a global outage, which started at around 14:37 UTC. Alma payments processed through Primer may fail or time out during this period. No other payment methods or processors are affected. Payment processing and settlement services are not impacted.

We are monitoring the situation closely and will provide further updates as soon as more information becomes available.

Fri, Nov 6, 2026, 10:32 AM

Investigating

Alma is currently experiencing an outage, which started at around 14:37 UTC. Alma payments processed through Primer may fail or time out. No other payment methods or processors are affected. Payment processing and settlement services are not impacted.

We are monitoring the situation closely and will provide further updates as soon as more information becomes available.

Fri, Nov 6, 2026, 10:27 AM