Connectivity issues
Incident Report for Primer
Resolved
This incident has been resolved.
Posted Aug 31, 2021 - 22:52 UTC
Update
We are continuing to monitor for any further issues.
Posted Aug 31, 2021 - 22:47 UTC
Monitoring
API and Tokenization endpoints are fully accessible again. We are currently monitoring the issue.
Posted Aug 31, 2021 - 22:46 UTC
Investigating
We are currently experiencing a degradation on the Primer tokenization and api endpoints. The issue is linked to an outage on AWS and third parties. We are actively looking into it and will provide an update soon.
Posted Aug 31, 2021 - 22:12 UTC
This incident affected: Primer API and Primer Tokenization.