KMS Connectivity Issues

Incident Report for Primer

Resolved

The incident is resolved. We will continue to actively monitor in collaboration with our partners.

Posted Mar 08, 2022 - 12:25 UTC

Monitoring

We are aware of sporadic delays KMS responses between 10:23 and 10:43GMT that impacted access to the payment dashboard and payment processing. The issue is now resolved and we are closely monitoring

We are actively investigating remedial steps to limit further risk to payment processing.

Posted Mar 08, 2022 - 11:26 UTC