Email Search Not Working

Incident Report for Primer

Resolved

The fix we released has resolved the issue.

Posted Dec 06, 2021 - 17:15 UTC

Monitoring

We've released a fix for the issue which has resolved the problem.

Posted Dec 06, 2021 - 14:52 UTC

Investigating

We are seeing that users can not currently search for payments via the "customer email" filter on the dashboard. Searching via the "Klarna email" filter is still working. We are investigating the matter and will provide another update in an hour

Posted Dec 06, 2021 - 13:42 UTC