3rd Party Service degradation in APAC

Incident Report for Primer

Resolved

This incident has been resolved. Downstream network provider (Cloudflare) has resolved the degradation in the APAC region. Payment request and checkout latency has been restored to normal values.

Posted May 31, 2023 - 10:05 UTC

Monitoring

We are currently experiencing downgraded performance in the APAC region due to a degradation of a downstream network provider (Cloudflare).

This has increased payment request and checkout latency. We are currently monitoring services impacted and are coordinating to identify possible mitigation measures.

Posted May 31, 2023 - 09:08 UTC

This incident affected: Primer Checkout.