Unable to process Worldpay and Ingenico Connect payments

Incident Report for Primer

Resolved

We're no longer seeing any instances of this issue.

Posted Oct 22, 2021 - 16:16 UTC

Monitoring

We've deployed a fix, everything seems to be back to normal but we're monitoring the situation.

Posted Oct 22, 2021 - 15:49 UTC

Update

We're deploying a fix.

Posted Oct 22, 2021 - 15:36 UTC

Identified

We've spotted an issue processing payments through Worldpay and Ingenico Connect, we're currently deploying a fix.

Posted Oct 22, 2021 - 15:31 UTC