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History

Apr 2025-Jul 2025
July
24
Thu
Worldpay - Routine controlled data centre failover
7:00 PM

Maintenance has completed

23
Wed
Fiserv Degraded Performance
5:25 AM

All transactions processed via Fiserv are now completing successfully, and we are no longer observing any issues. We will continue to monitor the situation closely, but this incident is now considered resolved.

If you notice any irregularities, please do not hesitate to reach out to our Support Team for assistance.

We apologize for any inconvenience this may have caused and appreciate your understanding.

22
Tue
Elevated Webhook Latency
5:05 PM

Delivery times have returned to normal and we’ve not seen any further issues since mitigation. We’ll continue monitoring, but this incident is now considered resolved. We apologize for any inconvenience.

11
Fri
Network Tokenized Payments Declining via Stripe
6:49 PM

We have monitored the situation for an extended period of time and can confirm that all service levels are back to normal. Thank you for your patience.

09
Wed
Degraded performance for Observability and Monitors in Sandbox
12:56 PM

We have monitored the situation for an extended period of time and can confirm that all service levels are back to normal. Thank you for your patience.

June
29
Sun
Payment processing impacted
8:49 PM

After monitoring the service levels for an extended period of time, we have not observed any further issues and are considering it to be resolved.

May
No incidents reported
April
No incidents reported
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